Motto of Mediland Service
Mediland with passionate service team providing not only high quality and accurate technical support but also all-round aspects including pre-sale evaluation, installation assist, using skill even product design feedback to elevate our value of medical brand.
Service Operation
Service Operation
Reliable Service
Comprehensive Service
Excellent Service Operation
We divide technical principals by product specialty and provide rapid training arrangement whether product usage, installation or service.
Motto of Mediland Service
Mediland with passionate service team providing not only high quality and accurate technical support but also all-round aspects including pre-sale evaluation, installation assist, using skill even product design feedback to elevate our value of medical brand.
Service Duty
Instant hotline with signed dealer
We give every request feedback in 24hrs. From 24/7 technical support to on-site training, our dedicated team of Service Technicians help you increase productivity.
Distributor Management
Mediland own complete product production record, guarantee 10 years of product maintenance responsibility, and provide the service framework of training courses to offer our partners to stay the latest product knowledge and technique practices assist have better Specialty and Procedure-Focused service management.
1- Installation record management
2- Warranty Claim / Return Merchandise Authorization
3- Global technical support tour / On-site service
4- Service record management
5- Annual Conference: Hands-on work in our factory
6- Monthly service tracking report / Permanent Record
1- Installation record management
2- Warranty Claim / Return Merchandise Authorization
3- Global technical support tour / On-site service
4- Service record management
5- Annual Conference: Hands-on work in our factory
6- Monthly service tracking report / Permanent Record
